Life Insurance

Union Budget’s Digital Transformation in Life Insurance: Impact on Policyholders

The 2024 Union Budget’s emphasis on digitization marks a new era of digital transformation and opportunity for the Indian life insurance sector. From enhanced customer experiences to greater innovation and efficiency, the benefits of digitization are manifold for both insurers and policyholders. As the industry embraces technology-driven solutions, policyholders can look forward to a future where insurance is not just a safety net but a seamless and empowering tool for financial security and peace of mind.

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Life Insurance Customer Satisfaction Score of Top 12 Life Insurance Brands 2024

Top 12 Life Insurance Customer Satisfaction in 2024

Low life insurance customer satisfaction is a result of shifting consumer expectations and a lack of brand distinction, according to a recent Hansa Research report. This survey, utilizing the Net Promoter Score (NPS) metric to gauge customer satisfaction within the life insurance industry, indicates same ranking in this critical area from 2023 to 2024.

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